Ethical Innovation in Online Gaming: A Case Study on Chariot Solutions’ Development of Responsible Gaming Features

Background

The rapid expansion of online sports betting has necessitated a parallel evolution in responsible gaming practices. Chariot Solutions has recently gained critical expertise in developing Responsible Gaming features for a major Sportsbook and iCasino operator. This project was crucial as it involved rolling out these features alongside the platform’s debut in the market, under a stringent deadline. Chariot Solutions’ CEO Mike Rappaport personally champions these initiatives as essential to maintaining ethical standards within the industry.

As the online gaming industry grows, it has worked hard to build in protections for customers who might have a gambling problem and provide guard rails to prevent new cases. While required by regulators in any state where online sports betting is legal, the details vary by jurisdiction – creating technical challenges in design and execution. 

Operators have embraced the idea of Responsible Gaming and are actively building out robust protections that include the ability for customers to limit the amount of money that can be wagered every day, week, or month; set time limits for how long they use the app; disable their account from a few days to a year at a time; or place themselves on a state-maintained list that prevents them from using online gaming platforms.

Technical Implementation

At the time Chariot began work, the client was in the process of transitioning both its iOS and Android apps to a common logic layer written in Kotlin Multiplatform. The Responsible Gaming features were to be one of the first layers to use this new architecture. This meant that Chariot was primarily responsible for the user interface and would need to work closely with the team building the Kotlin Multiplatform solution to ensure it fit well with the native iOS and Android platforms.

Business Impact

The deployment of these features not only met regulatory approvals but a leading compliance certification organization praised the features as the “Best Responsible Gaming features on the Market,” a testament to the quality of Chariot’s work. 

Moreover, the project facilitated the client’s successful entry into the marketplace under a tight deadline. The client praised Chariot’s commitment and expertise, highlighting our role as a critical factor in their rapid and successful launch.

Conclusion

This project exemplifies Chariot’s ability to provide expert engineering to deliver industry-leading responsible gaming features. Our work not only supports our clients’ growth but also promotes a safer gaming environment, reinforcing our leadership in Responsible Gaming innovation.

 

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