Come join our Head of UX and Design, Pete Fleming, for a workshop on mapping your customer’s journey at this year’s Agile Philly Fall Conference.
Customer Journey Mapping is a powerful method that will help you visualize your customers’ entire experience with your product or service. Chariot uses this technique to help our clients map out all the touchpoints customers have with their brand to help them identify areas for improvement. This is a great tool for uncovering the most pressing frustrations of end users so we can be deliberate about solving the most pressing challenges first.
It’s easy to get caught up in the day-to-day details of building something. It’s much harder to make sure you’re always building the “right” something. Join us as we dive into the world of Customer Journey Mapping with a short intro and a hands-on workshop that will be as fun as it is educational!