ProductTank Philly — Reframing Human-Centered Problems

ProductTank Philly December Meetup


Solving problems that create business impact and customer value! If there’s one common characteristic we all have, it’s that we relish telling others our solutions! Not only does that limit others’ understanding of the root problem, but it limits their ability to offer their own creative ideas. Problem Framing invites us to explore human-centered problems, before jumping to solutions.

Join Jay Melone from New Haircut to learn how problem framing will align and inspire your team to tackle critical problems worth solving!

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Date & Time

Thursday, December 10, 2020
5:30 PM to 7:00 PM EST


Jay Melone
Founder & Principal Facilitator, New Haircut

Jay Melone is the Founder and Principal Facilitator of New Haircut, an innovation strategy firm and global leader in problem framing and design sprints. Jay’s unique take on innovation stems from his cross-functional background in software engineering, product management, and design thinking facilitation.

Jay supports teams inside Google, Verizon, The Hartford, Prudential, Home Depot, Proctor & Gamble, and Rosetta Stone. He’s also produced several design thinking community favorites, such as


Chariot Solutions is one of the finest software design and development consultancies in the Greater Philadelphia region. They specialize in modern web application development, system integration, and mobile application development using the most innovative tools, languages and platforms available. Chariot consultants are some of the strongest software designers and architects in the country, with deep technical expertise, industry knowledge and a genuine passion for making great software!