Philly ETE 2022 — DocsOps: Documentation As Your Asynchronous Superpower — Heidi Waterhouse



In a world…. Where teams are distributed, asynchronous, and working across cultural and language differences, one tool emerges to save us all from off-hours meetings…

Although this sounds like an ad for a new SaaS product that will be like all the others, it’s actually about something you all can do right now – documentation. Documentation is your asynchronous superpower, your prosthetic memory, your records.

We have tried to automate it, tried to do without it, and tried to hire other people to do it, but when it comes down to it, many of us have to document our own systems, using the tools and time we already have available.

This talk is about where to start documenting, how to focus on the essentials, and how to get to good enough.

Talk Slides
Docs For Developers, An Engineer’s Field Guide to Technical Writing

About Heidi Waterhouse

Heidi is a transformation advocate with LaunchDarkly. She delights in working at the intersection of usability, risk reduction, and cutting-edge technology. One of her favorite hobbies is talking to developers about things they already knew but had never thought of that way before. She sews all her presentation shirts so they match the pajama pants.

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Check out our YouTube playlist to watch all the talks from Emerging Technologies for the Enterprise 2022.