Abstract The rise of SaaS and APIs means that it’s easier than ever before to build applications quickly. A small, otherwise under-resourced engineering team can quickly deploy more functionality than they were ever able to before—but what about making sure the system keeps running, or deploying changes with confidence? As it turns out, we’ll also … Read More
Abstract Our systems are getting astronomically more complex. Modern development paradigms are pushing more and more technical debt into your operational future. In the future we are all distributed systems engineers… but our tools for debugging and understanding them are relics of the more predictable LAMP stack era. What could possibly go wrong? Let’s talk … Read More
Abstract Last night your biggest client couldn’t access their account. It’s now 9 AM, and in a half hour you, your boss, and the VP of Client Support are going to get on a call with that client. Can you explain what went wrong and the steps you’re taking to make sure it doesn’t happen … Read More
