Customer Journey Mapping in an Agile World
Come join our Head of UX and Design, Pete Fleming, for a workshop on mapping your customer’s journey at this year’s Agile Philly Fall Conference. Customer Journey Mapping is a powerful method that will help you visualize your customers’ entire experience with your product or service. Chariot uses this technique to help our clients map out all the touchpoints customers have with their brand to help them identify areas for improvement. This is a great tool for uncovering the most…